2016
Supreme Customer Service
Award for Supreme Customer Service - Electronics
Active was established in 1983 and have grown to become a significant partner to many customers over the last 38 years.
Head office: New Zealand Purchasing & Logistics: Hong Kong Technical Hub: Japan (coming soon)
Local Stocking at Auckland and Hong Kong warehouse to reduce cost of ownership via customised stock management programme.
Highly accessible, efficient and prompt with several points of contact. Able to support local engineering companies that manufacture overseas.
Invision has been a customer of Active Components since at least 1987. We have always found the team at Active to be attentive and responsive to our requirements. The range of products has always been good and their tie-ups with overseas suppliers has been very advantageous for short lead time and prototype jobs. The staff have always been prepared to track down other components to facilitate production. We would not hesitate to recommend Active Components to prospective customers.
Mark Fletcher, Director | Invision Electronic Solutions
I have worked with Active over the past 13 years. They have always strived to meet our needs, often performing above and beyond to ensure customer satisfaction. They are a key trusted electronics supplier for us, making sourcing components look easy.
Stephen West, Materials Controller | Fisher & Paykel Healthcare
Our relationship has been forged through the dedication of staff at Active sourcing, communicating and delivering to specific quality requirements and manufacturing timeframes. They engage with our engineering team and our clients to recommend new products and alternatives which add value through improved availability, functionality, reliability and cost reduction. Quality is assured through a rigorous supplier evaluation, Certificate of Compliance, and specific component testing when required.
Greg Coster | Nautech Electronics Ltd
Pertronic Industries is a manufacturer with a staff of 115 based in its Wingate factory. To succeed in a competitive manufacturing environment we always need to be able to source quality components with competitive prices and delivery. Active Components are a key partner in the operation of our business. We are extremely pleased to have had a long term business relationship with such a reliable and trusted supplier.
David Percy | Pertronic Industries